Free trials often turn into paid subscriptions. The US Federal Trade Commission has consumer advice on getting in and out of them.

This guide is based on the public sources listed at the end. We have not tested the products or services mentioned.

This is a short reference page. The full guide is Online Shopping Rights and Returns: UK, EU, US and Canada Compared.

Before signing up

  • Read the terms: what you agree to, the trial length and how and when to cancel. If you cannot find or understand them, skip the offer.
  • Search the company name with "scam" or "complaint" and compare several review sources.
  • Uncheck pre-ticked boxes.
  • A trial that charges shipping or fees is not really free.
  • The FTC warns that ads may exaggerate because affiliate marketers are paid per click. That is why we say that we earn commissions and have not tested what we write about.

After signing up

  • Put the cancellation deadline in your calendar and watch your card statements.
  • Read renewal notices closely and be suspicious of a notice asking for card details. Contact the company on a number you already know.
  • Note when promotional pricing ends and the regular price starts.

Canceling

Follow the company's instructions, keep a copy of your request and notes on calls or chats. If charges continue, ask your card company to stop the payments.

Disputes

If you were charged without consent and the company will not refund, dispute with your card company right away, online or by phone, then follow up in writing to the billing-dispute address (certified mail with return receipt is suggested). Save all letters and emails. Report problems at ReportFraud.ftc.gov and to the state attorney general.

See also software subscriptions.

Last checked: 15 October 2026. Sources: US FTC, getting in and out of free trials, auto-renewals and subscriptions.