Guides · International Shopping
Buying From Overseas Stores: Shipping, Customs and Import Fees Explained
Ordering from a store in another country can get you products that simply aren't sold locally, sometimes at a better price. But the price at checkout isn't always the price you end up paying. Here's what to know.
The three costs to think about
- Shipping. International shipping can range from free to more than the product itself. Always check the delivery cost and estimated time before you pay.
- Import duties. Many countries charge a duty on imported goods, usually as a percentage of the value. The rate depends on the product category and the country it comes from.
- Import taxes (VAT/GST/sales tax). Most countries charge their normal consumption tax on imports, often on top of the duty.
What is a de minimis threshold?
Many countries don't charge duty or tax on parcels below a certain value. This is called the de minimis threshold. The amount varies a lot between countries, and governments change it from time to time. Before ordering, search for your country's current threshold on your customs authority's official website.
DDP vs DAP: who pays the fees?
- DDP (Delivered Duty Paid): the store collects duties and taxes at checkout. There's nothing more to pay on delivery. This is the least stressful option.
- DAP/DDU (Delivered At Place / Duty Unpaid): you pay any duties, taxes, and a courier handling fee when the parcel arrives. Couriers often charge a handling fee on top of the taxes themselves.
If a store's checkout says "duties and taxes included", you're in DDP territory. If it says "the buyer is responsible for import charges", expect a bill on delivery.
Tips for smoother international orders
- Check the total landed cost (product + shipping + duty + tax + handling) before comparing with local prices.
- Check returns carefully. Returning an item internationally can be expensive, and duties paid are not always refunded.
- Check product compatibility. Electrical plugs, voltage, sizes, and regional versions (for example, of electronics or software) can differ.
- Track the parcel. Use the tracking number on both the sender's and your local carrier's websites.
- Know the restricted items. Some products, such as certain foods, cosmetics, batteries, or supplements, may be restricted or banned from import.
The bottom line
Buying from overseas stores is usually straightforward once you know the total cost up front. Look for DDP checkout where you can, and check your country's import rules before buying anything expensive.